Reference

Complete Your ShopeePay Verification on 568win

Before ShopeePay moves any funds on your 568win account, a short identity check is required — this keeps your wallet secure and your withdrawals moving.

Identity CheckWallet LinkPIN ConfirmationAccount ReadyWithdrawal Unlocked
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568win Complete Your ShopeePay Verification on 568win
568win How the ShopeePay Verify Flow Works

How the ShopeePay Verify Flow Works

Start by opening your ShopeePay app and navigating to the account section, then tap Verify Identity. You'll upload a photo of your national ID and a selfie that matches it — ShopeePay's system compares them automatically. Once the check clears, link your ShopeePay number inside your 568win wallet settings under the e-wallet tab. Confirm the link with the OTP sent to your

registered mobile number. After that single OTP step, your ShopeePay balance is connected and you can move funds to the lobby. The verification is a one-time process; subsequent deposits and withdrawals skip it entirely.

HELP WHILE VERIFYING

Support During Your ShopeePay Verification

If anything stalls during the ShopeePay verify steps — a rejected ID scan, a missing OTP, or a link that won't confirm — our account support team is ready to pick it up. Reach us through live chat inside your 568win account dashboard or via the contact form, and give us your registered mobile number so we can locate your wallet link request quickly.

Team online

Live Chat Support

Open live chat from your 568win account dashboard. Share your registered mobile number and the verify step where you got stuck and we'll sort it out.

OTP Troubleshooting

If the OTP for your ShopeePay link doesn't arrive, check that the number in your 568win wallet settings matches your ShopeePay-registered mobile exactly.

ID Scan Rejection Help

A blurry or cropped national ID photo is the most common rejection reason. Retake it in good light with all four corners of the card visible and resubmit.

WHY THIS PROCESS IS SECURE

How We Keep Your ShopeePay Verification Safe

The ShopeePay verify steps we use are the same identity protocols ShopeePay mandates for all linked merchants — we don't add extra layers, and we don't store your ID images ourselves. Your data moves through ShopeePay's own encrypted channel. Once verified, your wallet link is protected by the PIN you already use daily on the ShopeePay app.

One-Time Verification

You complete the ShopeePay identity check exactly once. After that, every deposit and withdrawal runs without repeating any ID or selfie steps on your end.

ShopeePay Encrypted Channel

Your national ID and selfie go directly through ShopeePay's own secure system. We receive only a confirmed status, not your raw ID images.

OTP-Gated Wallet Link

The link between your 568win account and ShopeePay is only confirmed after a one-time password reaches your registered mobile — no OTP, no link.

PIN Stays With You

Your ShopeePay PIN is never shared with us. Every transaction is authorised inside the ShopeePay app itself, keeping control on your device.

ShopeePay Verification Terms You Should Know

These are the terms that come up most during the ShopeePay verify steps. Short, plain definitions so nothing in the process catches you off guard.

01
What is KYC in the ShopeePay context?

KYC stands for Know Your Customer — the identity check ShopeePay runs to confirm the wallet belongs to a real, named person before allowing linked transfers.

02
What does wallet link mean?

Wallet link is the connection between your ShopeePay account number and your 568win account, allowing funds to move between them after verification is done.

03
What is an OTP and why is it needed here?

OTP means one-time password — a short code sent by SMS to confirm that the person adding the wallet is the actual owner of that mobile number.

04
What is a verified account status on ShopeePay?

Verified status means ShopeePay has matched your ID to your selfie and approved your wallet for higher transaction limits, which enables smooth linked deposits.

05
What does e-wallet tab refer to in account settings?

The e-wallet tab is the section inside your 568win account settings where you add, manage or remove linked wallets including ShopeePay, DANA, OVO and GoPay.

06
What is a selfie verification in this process?

Selfie verification is a live photo check ShopeePay uses to confirm your face matches the national ID you submitted, completing the identity part of KYC.

ShopeePay Verify Steps — Questions We Hear Most

These are the questions that come up most when you're working through the ShopeePay verify steps on 568win. Each answer gives you the actual step or check to run, not a generic pointer.

Yes. Your ShopeePay wallet must pass identity verification and be linked inside your 568win e-wallet settings before any deposit or withdrawal can process through it.

ShopeePay's automated ID and selfie check typically clears in a few minutes. If it queues for manual review, that can take longer — check the ShopeePay app status screen.

Retake the photo with all four card corners visible, in natural light, without glare. Then resubmit inside the ShopeePay app. If it fails again, contact our live chat with your account details.

Check that the mobile number in your 568win e-wallet settings matches your ShopeePay-registered number exactly. Then tap resend OTP and wait up to 60 seconds before trying again.

Yes. Your 568win account supports multiple linked e-wallets. You can have ShopeePay alongside DANA, OVO or GoPay — each needs its own verification and link step completed separately.

No. Verification runs once. After your ShopeePay link is confirmed with the OTP, subsequent deposits and withdrawals only need your ShopeePay PIN inside the app to authorise.
Reference

ShopeePay Verify Steps

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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